Considered the best networking event of the year, the award-winning 6th Annual Definitive Conference for Dental Service Organizations brought together over 800 of the greatest thought leaders in the industry, all in the same place, for three action-packed days. Our topics were selected to appeal to all facets of the DSO industry, including sellers, buyers, investors, dental entrepreneurs, group practices of all sizes, and DSOs and special markets of all sizes. The 2019 agenda is below.


Stay tuned for details about Dykema’s 7th Annual Definitive Conference for Dental Service Organizations, to be held at the Omni Dallas Hotel on July 15-July 17, 2020. 

Kevin Cumbus, Co-Founder of TUSK Partners, shares his excitement on what to expect at this year's conference.
Check out the agenda for full details.


4:00 p.m. – 6:00 p.m.

Empower Hour DSO Women Networking Event

A special networking event geared specifically for the professional women in the DSO industry to connect, exchange, and inspire.

5:00 p.m. – 7:00 p.m.

Registration and Champagne Welcome Sponsored by CCR

6:00 p.m. – 7:00 p.m.

Kick-Off Party Sponsored by Morr and The DSO Accountants


7:00 a.m. – 8:00 a.m.

Call Box Morning Yoga: Grow Your (Yoga) Practice
CallBox Logo

8:00 a.m. – 9:00 a.m.

Buffet Breakfast & Registration – Sponsored by Wellfit

9:00 a.m. – 9:10 a.m.

Welcome Remarks

9:10 a.m. – 9:40 a.m.

The Past, Present, and Future of DSOs

Brian Colao, Director, Dykema DSO Industry Group

9:40 a.m. – 10:20 a.m.

Titans of the Dental Industry – A Conversation with Stanley Bergman and Steve Bilt

  • Stanley Bergman, Chief Executive Officer, Henry Schein
  • Steve Bilt, Chief Executive Officer, Smile Brands
  • Moderator: Brian Colao, Director of the Dykema DSO Industry Group

10:20 a.m. – 10:30 a.m.

2019 Dykema DSO Dental Titan Award

10:30 a.m. – 11:00 a.m.


11:00 a.m. – 11:40 a.m.

Maintaining Clinical Quality in the DSO Landscape – A Panel Discussion

  • Dr. Craig Abramowitz, Vice Chairman, Dental Care Alliance
  • Dr. Aman Kaur, Healthcare Executive
  • Dr. M. Ray Scott, Jr., VP Clinical Development, American Dental Partners
  • Moderator: Zachary Hoard, Member, Dykema

11:40 a.m. – 12:10 p.m.

Creating the Perfect Customer Experience – A Live Podcast!

Join panelists Dr. Mark Costes (Founder of the Dental Success Institute), Don Casey, Jr. (CEO of Dentsply Sirona) and interviewer Brian Colao (Director of the Dykema DSO Industry Group) for an intimate discussion about the importance of the customer experience in the DSO marketplace.

12:10 p.m. – 1:45 p.m.

Lunch & Networking – Sponsored by Dental Care Alliance

1:45 p.m. – 2:15 p.m.

CEO Panel – An Unfiltered Discussion

  • Kenneth Cooper, Chief Executive Officer, North American Dental Group
  • A. J. Peak, Chief Executive Officer, Peak Dental Services
  • Moderator: Brian Colao, Director of the Dykema DSO Industry Group

2:15 p.m. – 2:45 p.m.

Business Disrupters: Changing the Face of Dentistry

  • Dr. Chris Freeman, Chief Clinical Officer, Swanky Smiles
  • Dr. Scott Leune, Dental Business Guru and President, Dental Whale
  • David Lopez, Innovation Evangelist and CEO, Dental Whale
  • Moderator: Eric White, Member, Dykema

2:50 p.m. – 3:30 p.m.

Breakout Sessions


Trends and Solutions in DSO Staffing
Jon Fidler, Fidler and Associates


Lending and Finance for DSOs – Access to Capital: Debt vs. Private Equity

  • Amine Lahlou, Senior Vice President, Citibank Healthcare Specialty Group
  • Gareth Petsch, Director, Citibank Healthcare Specialty Group


Maximizing Your Marketing Dollars
Grace Rizza, Grow DSO Marketing

3:30 p.m. – 4:00 p.m.

Break/Networking – Sponsored by Practice Analytics
Practice Analytics logo

4:00 p.m. – 4:30 p.m.

The Role of Artificial Intelligence in the Patient Experience

An interactive presentation with Brian Colao, Director of the Dykema DSO Industry Group, and Amol Nirgudkar, Chief Executive Officer of Patient Prism.

4:30 p.m. – 5:00 p.m.

The Seller’s Perspective in a DSO Transaction – A Panel Discussion

  • Jeremiah Long, Chief Executive Officer, Life Long Dental Care
  • Jeremy Lustig, Partner, Lustig and Young Orthodontics
  • Dr. Steve Frost, Red Mountain Endodontics
  • Moderator: Virgil Ochoa, Member, Dykema

5:00 p.m. – 5:30 p.m.

The Buyer’s Perspective in a DSO Transaction – A Panel Discussion

  • Daniel Davis, Managing Director, Thurston Group
  • Dave Pegg, Chief Development Officer, Dental Care Alliance 
  • Patrick Costello, Director of Business Development, Smile Brands
  • Moderator: Craig Woods, Member, Dykema

5:30 p.m. – 6:15 p.m.

Celebrity Keynote Speaker Sugar Ray Leonard – Sponsored by Straumann
Straumann Group logo

6:15 p.m. – 8:00 p.m.

Cocktail Reception – Sponsored by Patterson Dental

Patterson Dental logo

FRIDAY, JULY 12, 2019

8:00 a.m. – 9:00 a.m.

Buffet Breakfast – Sponsored by Dental Intelligence

Dental Intelligence

9:00 a.m. – 9:40 a.m.

Best Practices for the Dental Entrepreneur

Join us for a lively discussion with surprise appearances by some of the most successful entrepreneurs in the DSO industry!

  • Dr. Joshua Renken, CEO, Renken Dentistry
  • Moderator: Jacob Puhl, CEO and Partner, DEO Dental Group
  • Moderator: Brian Colao, Director of the Dykema DSO Industry Group

9:40 a.m. – 10:10 a.m.

DSO Insurance Panel

  • Cary Smith, President, Dentist Secure
  • Alison Morrison, CEO/COO, Morrison Dental (GDN 2019 Influencer to Watch)
  • Dr. John Vaselaney, Risk Consultant
  • Moderator: Craig Woods, Member, Dykema

10:10 a.m. – 10:50 a.m.

The Future of Patient Communication – A Panel Discussion

  • Nagi Prabhu, Chief Product Officer, Solutionreach
  • Grace Rizza, Grow DSO Marketing
  • Colby Gibson, UX Director, Renew Anchored Dentures
  • Johny Wudel, Vice President of Product, Weave
  • Moderator: Zachary Hoard, Member, Dykema

10:50 a.m. – 11:30 a.m.


11:30 a.m. – 12:30 p.m.

Accounting Panel

  • Mike White, CLA
  • Steve Mizrach, Dorfman, Mizrach & Thaler, LLP
  • Brian Tortolano, CPA, Partner, The DSO Accountants (A Division of Rosen and Associates CPA’s)
  • Moderator: Eric White, Member, Dykema DSO Industry Group

12:30 p.m. – 1:00 p.m.

Strategic Guidance for the Emerging Group

An interactive discussion with Kevin Cumbus, President of TUSK Partners, Brent Little, Managing Partner of Odyssey Wealth, and Eric White of Dykema.

1:00 p.m. – 2:00 p.m.

Lunch/Burning Questions Answered/Close

Have more questions? Need an introduction? We are happy to help. The entire Dykema DSO team will be on hand during this informal interactive session over lunch to provide you with the answers that you need.

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