It’s mid-May, 2020. The dental industry is gearing up as the economy restarts its engine. Doing so will require a mix of reflection, planning, business savvy, and grit. It is time to look ahead and set new best-practices to ensure that the wounds of the COVID-19 pandemic do not translate into long-lasting scars.

To address the concerns in the dental marketplace, Dykema’s DSO team gathered many of the industry’s top thought-leaders for an exclusive, in-depth series of live conversations. Together, we discussed what actions business owners, dentists, and industry executives can take now to ensure that the dental industry can come back stronger than ever. We invite you to view the sessions in their entirety. If you have a question that wasn’t answered during the virtual conference, please email us DykemaDSO@Dykema.com. We’d be happy to address it for you.


1:00 PM – 1:05 PM

Introductory Remarks

  • Brian Colao, Director of the Dykema DSO Industry Group

1:05 PM – 1:30 PM

6 Keys to the Recovery of the DSO Industry

  • Brian Colao, Director of the Dykema DSO Industry Group

1:30 PM – 2:15 PM

How to Safely Restart Your Practice:  A Clinical Guide to Patient and Staff Safety

  • Dr. Yahya Mansour, Chief Clinical Officer, Rodeo Dental
  • Dr. Chad Evans, Chief Dental Officer, Community Dental Partners
  • Dr. Robert Crim, Chief Clinical Officer, Smile Brands Inc.
  • Moderator:  Brian Colao, Director of the Dykema DSO Industry Group

2:15 PM – 3:15 PM

Responding to a Pandemic: Status of Global Supply Chains and the Role of Dentists in Testing

  • Stanley Bergman, Chairman of the Board and CEO, Henry Schein
  • AJ Caffentzis, President, US, Henry Schein
  • David Kochman, Vice President, Corporate Affairs and Deputy Chief of Staff, Office of the CEO, Henry Schein
  • Moderator:  Brian Colao, Director of the Dykema DSO Industry Group

3:15 PM – 3:45 PM

Accounting and Cash Strategies Post-COVID 19

  • Mike White, Principal, CLA
  • Mark Rudolph, Shareholder and Dental Practice Chair, Elliott Davis
  • Brian Tortolano, Partner, Rosen & Associates
  • Moderator:  Eric White, Member, Dykema

3:45 PM – 4:15 PM

Marketing and Technology Post-COVID 19:  When and How to Reach Out to Patients to Reschedule

  • Grace Rizza, Founder and CEO, Identity Dental Marketing
  • Amol Nirgudkar, CEO, Patient Prism
  • James Nick, Chief Marketing Officer, Dental Care Alliance
  • Moderator:  Brian Colao, Director of the Dykema DSO Industry Group

4:15 PM – 4:45 PM

Reigniting M&A:  A Buyer’s Perspective

  • Dave Pegg, Chief Development Officer, Dental Care Alliance
  • George Radigan, VP Business Development, North American Dental Group
  • Dan Davis, Managing Director, Thurston Group
  • Moderator:  Craig Woods, Member, Dykema

4:45 PM – 5:15 PM

Reigniting M&A:  A Seller’s Perspective

  • Karan Garg, Managing Director, Houlihan Lokey
  • Kevin Cumbus, President and Co-Founder, TUSK
  • Moderator:  Virgil Ochoa, Member, Dykema

5:15 PM – 5:30 PM

Employment Issues Post-COVID 19:  Best Practices When Recalling Your Staff

  • Donna McElroy, Member, Dykema

5:30 PM – 6:00 PM

Update on Banking/Lending Post-COVID 19

  • Mike Montgomery, VP- Director of Healthcare Strategic Markets, Live Oak Bank
  • Gareth Petsch, Director of Specialty Lending, Citibank
  • Moderator:  Eric White, Member, Dykema

6:00 PM – 6:45 PM

Planning Your Restart:  What to Expect For Patient Demand; a Discussion on Right-Sizing or Improving Your Group; and Other Best Practices in Reopening Your Offices

  • Heidi Arndt, COO, Strive Dental Management
  • Dr. Scott Leune, CEO, Breakaway Dental
  • Diwakar Sinha, Co-Founder and Partner, TUSK
  • Moderator:  Zachary Hoard, Member, Dykema

6:45 PM – 7:30 PM

Keynote Address – Leading Through Crisis; The Future of Dentistry

  • Steve Bilt, CEO, Smile Brands Inc.

Questions? Email us at DykemaDSO@Dykema.com.