The Role of Artificial Intelligence in the Patient Experience
Thursday, July 11, 2019
4:00 p.m. -4:30 p.m.
Amol Nirgudkar, the CEO of Patient Prism, helps dentists grow their practices and reach their goals. He is in an unusual position to offer practical insights. As a certified public accountant, business consultant, author, entrepreneur, and former owner of several dental practices, he has 20 years of experience working with dental practices and groups.
He founded Patient Prism in 2015. The advanced call tracking software incorporates artificial intelligence and American call coaches to review every missed new patient opportunity and send an alert to the dental office within an hour of the original call. It uses patented technology to detail the advertising method that led to the new patient call, what the caller wanted, why the appointment was not booked, and recommended actions that can be implemented immediately to call back and convert the potential patient. It’s fast, actionable data that leads to increased new patient appointments and revenue.
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